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Dealer Self-Assessment | dealers.FMYCAR.com

Dealer Self-Assessment Checklist

Evaluate your service lane for untapped revenue opportunities and CSI improvements. Check the boxes that apply and download your full assessment.

1. Capture leads from service customers who:

Drive vehicles 4+ years old
Are over mileage for lease/warranty
Have high negative equity
Express no interest in repairs
Decline recommended services
Wait more than 45 minutes
Repeat customers with older vehicles
Mention "just here for an oil change"
Express thinking about trading in
Saying "just getting an estimate"

2. Do you have systems to:

Segment customers by trade readiness
Alert sales/BDC in real time
Track service-to-sales conversions
Improve CSI from survey feedback
Detect lead loss patterns

3. Would you use real-time insights to:

Launch same-day upgrade talks
Assign rep to high-equity drivers
Monitor weekly trade trends

4. Notes / Feedback / Pilot Metrics:

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Need Help Interpreting Your Results?

Book a consultation and we’ll walk you through the assessment and start designing your growth plan.

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